Case Studies >> Specialist Courier for the UK Government

Linc was brought in by a UK Government customer to transport goods between various secure locations across Britain and Europe.

Conventional couriers were unable to provide the high levels of reliability and flexibility needed – and that's where we could offer specialist expertise.

The challenge was to organise a collection system that allowed for time-critical access to secure sites alongside limited loading slots and stringent data checks.

Applying our knowledge of European and domestic transport, we developed a bespoke solution that now delivers a trusted and efficient service for our customer.

Solution

High security required

When the customer sends through a collection request, it is picked up by their dedicated account handler who confirms the collection details and loading volume of each order.

Our transport teams collect the goods at various European destinations over a set five-day period. All collections are stored and consolidated at Linc's UK headquarters before onward delivery to their destinations.

The customer, who has an average of 100 deliveries logged with us at any one time, can track these consignments at every stage – from scheduled pick up to final delivery. We notify the customer instantly about any loads that are beyond the agreed scope – and arrange for swift delivery of the goods.

Flexibility

This project demonstrates Linc's expertise in managing complex requirements and adapting to major changes in volume and demand – such as the need for additional vehicles and temporary storage for holiday shutdowns.

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